Austin, Texas
Something wrong with jewelry you care about? The Diamond Room evaluates fine jewelry for loose diamonds, worn prongs, poor ring fit, damaged settings and years of wear. Bring your piece to our private Austin showroom, and we'll help you understand whether repair, restoration or redesign makes sense before you decide how to proceed.
By appointment at our Austin showroom
You don't need to know the difference between a loose setting, a worn prong and a damaged shank. You might simply notice that your ring catches on a sweater, a diamond looks crooked or a bracelet clasp no longer closes securely. We'll examine the concern along with the surrounding stones and metal, explain what we see and discuss possible next steps.
Your jewelry may need a straightforward repair, a more involved restoration or no immediate work. The recommendation depends on the piece and its condition, not on a one-size-fits-all checklist.
Daily wear can affect a ring's prongs, setting, shank and fit. If your ring is bent, a stone is moving or the band has thinned, we'll review its overall condition before recommending work. For fit issues, read about ring resizing in Austin.
A diamond that moves or clicks may no longer be secure. Prongs that catch on fabric, look thin or appear bent deserve attention, too. Stop wearing a piece with a loose stone until it is examined. Learn about loose diamond and prong repair.
We evaluate many types of 14K and 18K gold and platinum fine jewelry. The design, metal, stones and previous work can affect which repairs are appropriate. A simple band and an intricate pavé setting need different considerations.
Broken or worn components can make a favorite piece difficult or unsafe to wear. Bring in the item so we can check its construction and determine which repair options may be appropriate.
Older jewelry often needs a broader conversation: What should be preserved? What needs attention? Is the piece intended for everyday wear or occasional use? Our page on heirloom jewelry restoration explains how to begin.
If a stone has fallen out or an entire ring has been lost, your next step depends on what remains. We can help evaluate a surviving setting or discuss recreating a missing ring using available photos and records. See how we can help you replace a lost engagement ring.
Our repair focus: fine jewelry, including diamond and fine gemstone jewelry, engagement rings, wedding bands, fine gold and platinum jewelry, and heirloom pieces. We do not repair costume jewelry or provide routine watch-battery replacement. For luxury timepieces, see our separate luxury watch services.
Consider scheduling an evaluation if you notice any of these changes. A relatively small change can signal a larger issue. A prompt evaluation can help you understand the condition of the piece before continuing to wear it.
There isn't always a single cause. Repeated contact between rings, lifting weights, outdoor activities, carrying heavy objects and ordinary small impacts can affect settings and metal over time. Jewelry with decades of wear may also have thin areas or repairs that deserve a closer look. The goal isn't to blame how you wear a piece. It's to understand its condition and help you make a thoughtful decision.
Repair may address a localized issue, such as a worn component or a ring fit problem.
Restoration may be considered when a piece has multiple areas of wear that should be evaluated together.
Redesign may make sense when a meaningful stone or piece no longer suits the way you want to wear it.
We can discuss the distinctions without assuming the biggest project is the right answer. For design possibilities, see our Austin custom jewelry design service.
We'll look at the issue you've noticed and relevant surrounding areas.
We'll explain the work we believe should be considered and why.
You'll be able to review the proposed work and associated cost before authorizing it.
Approved work is completed and the finished piece is inspected.
You'll be contacted when your piece is ready.
We discuss estimated timing after evaluating the jewelry because different repairs call for different work.
Members of The Diamond Room team have earned the Applied Jewelry Professional (AJP) diploma from GIA, covering foundational jewelry and gemstone knowledge. The Diamond Room has served Austin since 2008.
For a meaningful or valuable piece, clear explanations are as important as the recommended service. Learn more about our Austin showroom.
Don't see your question here? Tell us what you've noticed and we'll help you figure out the next step.
Yes. Your piece does not need to have been purchased from The Diamond Room for us to evaluate it for repair.
We focus on fine jewelry, including engagement rings, wedding bands, diamond and fine gemstone jewelry, fine gold and platinum jewelry, bracelets, necklaces and heirloom pieces. Suitability depends on the specific item.
We evaluate many types of platinum fine jewelry, including rings. The appropriate repair depends on its design and condition.
There isn't one price for every repair. Cost depends on the materials, construction, condition and work involved. We'll discuss pricing after inspecting the piece.
Timing depends on the repair and the piece. We'll provide an expected timeframe after evaluating the jewelry.
Stop wearing the piece and arrange an inspection. Continued wear can increase the risk of losing a stone.
In many cases replacement may be possible. We first examine the setting and remaining stones to discuss appropriate options.
Possibly. Previous work and the ring's current construction and condition are part of the evaluation.
That depends on its design and condition. We recommend evaluating an older piece before returning it to regular wear.
There is no universal schedule for every ring. Construction, wear and current condition matter. If you notice movement, catching or another change, have the ring examined rather than waiting.
No. Tell us what you've noticed. An evaluation is the right starting point if you are unsure.
Visit The Diamond Room by appointment. Call or request a consultation, and we'll help you understand your options before you make a decision.
Private appointments only.